We are happy to refund or exchange unused items supplied by us returned within 30 days. You will be liable to pay carriage and shipping charges providing it is not an error on our behalf. We prefer to be contacted by email, so that we have a record of your requirements. Items can also be returned into store if easier.

Parcels are sent in the UK by various services on a next day service, or if under 2kg (and under £50 value) by Royal mail post. Deliveries take in the region of 2-7 days to arrive to you, as some items arrive to us first from the supplier. The parcel usually has to be signed for. It is impossible to specify an exact time for delivery, but if requested we endeavour to deliver a parcel on a specific day. Customers in Scotish Highlands, Northern Ireland and Channel islands, delivery is around 5 days longer and could cost more depending on weight of parcel. We would contact you in this case. Overseas carriage is by Express Priority, and takes 5 - 15 working days.
Items can also be collected and ordered in store, but it is best to check availability before visiting us, as some items are ordered in from the supplier.